Frequently Asked Questions (FAQs) – Flights Club Ltd

1. How do I book a travel package with Flights Club Ltd?
You can book a travel package through our website, by calling us at +44 (0) 20 3468 9444 or
+44 (0) 20 3504 9444, or by visiting our office at 384 Coventry Road, Small Heath, Birmingham, 

United Kingdom, B10 0UF

2. What types of travel packages do you offer?
We offer a wide range of travel packages including family vacations, romantic getaways,
adventure tours, and business trips. We also provide customized Umrah packages based on your specific
needs and preferences.

3. Can I book flights and hotels separately?
Yes, you can book flights and hotels separately if you prefer. We offer a variety of options for
both flights and accommodations to suit different budgets and preferences.

4. Are there any discounts for group bookings?
Yes, we offer special discounts for group bookings. Please contact us with your group size and
travel details for more information on available discounts.

5. How can I make changes to my booking?
For changes to your booking, please contact us as soon as possible. Note that changes may be
subject to availability and additional charges.

6. What is your cancellation policy?
Our cancellation policy varies depending on the type of booking and the terms set by our travel
partners. Please refer to your booking confirmation for specific details.

7. Do you offer travel insurance?
Yes, we offer travel insurance options to provide you with peace of mind during your travels.
Contact us for more information on coverage and costs.

8. What travel documents do I need?
The required travel documents depend on your destination. Generally, a valid passport is
necessary, and in some cases, a visa may be required. We can provide guidance on specific
requirements based on your travel plans.

9. How can I get assistance during my trip?
We offer customer support for our travelers from Monday to Friday between 9:00 am to 7:00 pm
You can reach us at any time during your trip for assistance or advice.

10. Are there any hidden fees in your travel packages?
– No, there are no hidden fees. All costs will be clearly outlined in your travel package details
before you confirm your booking.

Contact Us for More Information
If you have any more questions, feel free to contact us at +44 (0) 20 3468 9444 / +44 (0) 20 3504
9444 or email info@outlookumrahpackages.com